DEPARTMENT PHONE NUMBER Member Services 1-800-479-9502 Call when you: Monday – Friday, • Have questions about benefits and services 7 a. ) Oct 12, 2020. 1-800-838-8957. If the holiday falls on a Saturday, the company will be closed on the Friday before. Box 8730 Dayton, OH 45401-8730GET HELP NOW! 9-8-8 is the hotline number to reach a crisis counselor. Eastern Standard Time (EST), and following the menu prompts. They are routinely updated to promote accurate coding and policy clarification. 5. com > Providers > Tools & Resources > Provider Manual. Eastern Time, Monday through Friday. 24-Hour Nurse Advice Line 24-Hour Nurse Advice Line A single ID card for your Medicaid and Medicare benefits N/A A MyCare Ohio health plan to serve as your single point of contact for. Provider Services Call Center specialists are available to help review your claims and advise of next steps at 1-833-230-2102. 1-833-230-2020 (TTY: 711) for CareSource Dual Advantage™ (HMO D-SNP) members. Update your contact. CareSource can help. com. Through our ongoing emphasis on getting things right the first time, we rank among our industry’s leaders in operational efficiency. Dr. Ambetter Health. For more information, please see Contact Us. Call 1-833-687-7370 (TTY: 1-833-711-4711 or 711) to speak to a nurse. If the holiday falls on a Saturday, the company will be closed on the Friday before. Find a Doctor > Contact us online > Patients. Follow the plans and instructions for care you. Member Services: 1-833-230-2099 (TTY: 711), 7 a. (TTY: 1-833-711-4711 or 711) Shop or Enroll. Provider services: Monday through Friday, 8 a. Our Member Services staff will be happy to answer your questions. If you are inquiring about a health-related problem, it is important for you to seek timely health care. One of the largest Medicaid providers in the nation, CareSource serves diverse populations with nearly 2 million members. Our nurses can help you: Decide when self-care, a doctor. Compare and shop for different CareSource Marketplace plans; 2. Registered nurses, social workers and outreach. Customer Care Specialist I. Prior Authorization Search & Submissions. Provider Portal. There are other ways you may contact us that are not anonymous. It can help improve symptoms of depression. CareSource ® MyCare Ohio. If the holiday is on a Sunday, we will celebrate the Monday after. Looking to contact TELUS Customer Service? Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. (ASH Fitness), a subsidiary of American Specialty Health Incorporated. All CareSource Marketplace members have access to: No-cost, 24-hour registered nurses through our CareSource24 ® Nurse Advice Line. There will be new individual and provider portals that will look and act differently. Dial 9-8-8 or text HOME to 741741 to reach a crisis counselor 24 hours a day, 7 days a week. Referral fax: 1-844-417-6263. In addition, CareSource is under no obligation to respond to any content on its social media websites and platforms. m. ET, Monday – Friday. All CareSource PASSE members are assigned to a specific care coordinator they will be working with while a part of the PASSE. 4. Deaf and Hard of Hearing: 711. We offer a suite of online self-service tools, but you can always call Member Services with questions at 1-833-230-2099 (TTY: 711) from 7 a. SEE HOW CARESOURCE CAN SAVE YOU MONEY ON HEALTH INSURANCE. to 7 p. Decide when self-care, a doctor visit or the emergency room is appropriate. 24/7 Nurseline: 1-866-206-4240-01 Jane Doe Providers: 1-800-488-0134. The Ohio Home Care Waiver Program case managed by CareSource has moved to a new system platform on April 1, 2021. Welcome To CareSource. Marketplace Open Enrollment is November 1 – January 16. Call CareSource24 ® at 1-866-206-7861 (TTY: 711) any time you have a question about your health. If you have any questions about what your plan covers or how to find a provider, call Member Services at the phone number on your CareSource member ID card. Shaw Mobile. ohio. MDWise Patients. Member Services: 1-855-202-0729 (TTY: 1-800-255-0056. Below are the ways you can notify CareSource of this information: Phone number: Member Services number can be found on the back of your member ID card or please find the number through our website here: Contact Us; Non-Discrimination Notice & Language Assistance. 1-844-539-1733. TTY users should call 1-877 486-2048. In 2024, CareSource Member Services will be closed in observance of these holidays: New Year’s Day– Monday, January 1, 2024. There will be new individual and provider portals that will look and act differently. GCAL professionals will: Provide telephonic crisis intervention services. Once you are signed in, you can easily shop available products!. Member & Eligibility Search. 01% 0 96% 99. com and select HAP CareSource MI Health Link. m. Anthem: 800-337-4770. Written request via fax: 1-877-328-9660 for oral medications and injectable/specialty medications. Call 800-535-9700 anytime, day or night. Don’t worry, you are still a CareSource member! You will just need to contact Gainwell for your pharmacy needs now. , Monday – Friday. " Kimberly, Service Integration Specialist "I became a full time Customer Care Specialist in March of 2018 and was promoted several more times. Find out of you qualify for health coverage by completing an online application on the Indiana Family and Social Services Administration (FSSA) Benefits Portal. 24, 2023) Christmas Eve – observed (Dec. Our hours of operation are Monday through Friday, 7 a. to 8 p. IndividualizedTo send mail, you can drop off labeled, prepaid packages for UPS to pick up for delivery within a 24-hour period. caresource. CareSource | Member Handbook If you have. CareSource24 provides around-the-clock access to a caring and experienced staff of registered nurses. Gainwell Member Services is available to you 24/7, 365 days a year. 25, 2023) Members access Member Services by calling our toll-free number, 1-800-488-0134 (TTY: 1-800-750-0750 or 711) Monday through Friday, 7 a. Fax: 1-800-418-0248. to 9 p. com Address . 6Press Enter or Space to expand a menu item, and Tab to navigate through the items. m. Call TruHearing at 1-855-205-5499 (TTY: 711) to learn more and to find a network provider. There is no cost to use telehealth and it removes the stress of needing transportation to and from the […] Hours of Operation and Holidays. CareSource ranks as the region's top company with a 2022 revenue of over $13 billion. A caring registered nurse will answer your questions and help you decide what kind of care you need. – 8 p. , Monday – Friday. Telehealth. If you don’t see the help you need, call Member Services at 1-855-475-3163 (TTY: 1-833-711-4711 or 711) from Monday – Friday, 8 a. (614) 409-9720. You can also visit their website at spbm. HAP CareSource P. CareSource members can call CareSource 24 any time of the night or day -- 24 hours a day, 7 days a week -- to talk with a caring, trained registered nurse. Eastern Time (ET). You can also link accounts for other CareSource family members. You can reach us Monday through Friday from 8 a. Delivery and postpartum care only – If only delivery and postpartum care. SEE HOW CARESOURCE CAN SAVE YOU MONEY ON HEALTH INSURANCE. number; MyCare Transition Coordinator for LOC request Hospice Room & Board covered under Medicaid benefit; Hospice must notify CareSource Medical Management of facility. Call the CareSource24 Nurse Advice Line to: Get help when you are sick. This makes it easy to manage them all in one place. There are many ways to do this: Call 1-800-324-8680. Go to enroll. ET, Monday through Friday. ALTERNATE SUBMISSION PROCESS. CareSource Hours of Operation Provider Services. No-cost telehealth mental health and substance use disorder counseling through Teladoc, 7 a. Whether through an answering machine or a taped message used after hours, patients should be given the. m. m. You do not have to give us your name when you write or call. You can enroll through the federal Marketplace at or by calling 1-800-318-2596 during the annual open enrollment period, or to see if you qualify for a special enrollment. Member Services (Hoosier Healthwise) 844-607-2829. 1-800-488-0134 Readmission from acute hospital to skilled facilityNavigate. Area Agency on Aging, AAA 7CareSource Provider Services CareSource. m. Use the portal to pay your premium, check your deductible, change your doctor, request an ID Card and more. m. m. Access Your My CareSource Account. More support for preventive care and wellness, including wellness incentives. ® maintains medical, pharmacy, reimbursement, and administrative policies for our providers. Use our Find a Doctor/Provider tool to find providers like family therapists, substance use counselors, social workers, community mental health centers and more. The Provider Portal makes it easier for you to work with us 24/7. We Got You. Billing A. TTY/TDD for the hearing impaired 1-800-750-0750Select your state to view detailed information Dental Don’t worry, CareSource Medicare Advantage also covers your smile. EDI CareSource payer ID number: 31114 Claims Submissions Paper Claims: CareSource Attn: Claims Department P. 5 <0. DEPARTMENT PHONE NUMBER Member Services 1-855-202-0622 Call when you: Monday – Friday, • Have questions about benefits and services 7 a. For nearly 30 years, CareSource has been headquartered in Dayton, Ohio. The Ohio Home Care Waiver Program case managed by CareSource has moved to a new system platform on April 1, 2021. In 2023, CareSource Member Services will be closed in observance of these holidays: New Year’s Day (observed) – Monday, January 2, 2023. CareSource offers several ways to check member eligibility including by phone or here on our website. com . Louisville, KY 40202. You can call 24 hours a day, 7 days a week. If you have questions about your health, our 24-hour nurse advice line provides around-the-clock access to a caring and experienced staff of registered nurses. Monday through Friday, except for holidays. m. m. contact CareSource at 1 -855-475-3136 (TTY: 1-833-711-4711 or 711) for more information. m. m. Nurses are available 24 hours a day, 365 days a year. CareSource CareSource ® MyCare Ohio (Medicare-Medicaid Plan) offers language interpreters for members who need assistance to. Email us at CiteAutoAssistance@caresource. m. ASH Fitness complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. 1-833-687-7370 (833-NURSE-70) Dental for Healthy Michigan Plan and pregnant women. If the holiday is on a Sunday, we will celebrate the Monday after. to 6 p. 1-855-852-7005. You can also contact your Care Manager with questions. For all inpatient services billed to CareSource that do not meet the definition of an. The Ohio Home Care Waiver Program case managed by CareSource has moved to a new system platform on April 1, 2021. Our mission is to make a difference in peoples' lives by improving their health care. Skip to main content Patients. Fax: 1-844-417-6157. CareSource. Toll Free: 1-877-683-8993. Call if you or someone else is: Thinking of suicide or hurting themselves Having a mental health crisis Need to talk to someone now? Click […] 24 hours a day, seven days a week . For immediate assistance: Call 1-877-222-1240 (TTY: 711 ). Marketplace Open Enrollment is November 1 – January 16. You can also do business with us online any time of the day or night. “24-Hour Telehealth Services for Patients. 24 hours a day, 7 days a week. Convenience Care Clinics and Urgent Care Centers. No-cost telehealth mental health and substance use disorder counseling through Teladoc, 7 a. CareSource24 provides around-the-clock access to a caring and experienced staff of registered nurses. You can submit multiple Member ID numbers in a single request. m. For all inquiries regarding subrogation lien amounts or member. If you are calling on behalf of a dependent, please have their Social Security Number or Medicaid Identification number (MID).